01
AI in plain English
What these tools are, what they’re good at, where they go wrong, and why a person stays in charge.
Training and change
Empower your people. Don’t replace them.
Technology is rarely what holds AI back. People are: untrained, unsure, and quietly worried about what it means for their job. We turn that into confidence.
Why people come first
The biggest barrier to AI is how people feel about it.
When AI arrives without explanation, people fill the gap with worry. They avoid the new tools, use them quietly without guidance, or assume the worst about what’s coming.
We do the opposite. We bring your team in early, explain honestly what’s changing and why, and train them on their own work until the tools feel like theirs. The goal is simple: people who come to work feeling capable and proud of doing something genuinely cutting edge.
“Generative AI is likely to augment the way we work rather than replace jobs through automation.”
65%
of businesses not yet using AI cite distrust of AI decisions or a strong wish to keep human control. Training is how you give people that control.
What we cover
Practical skills, built around the work your people actually do.
Every program is shaped by what we learn about your business, so no two are the same. These are the building blocks.
02
Using AI safely
What can and can’t go into an AI tool, how to check outputs, and your business’s AI use policy explained.
03
Your role, your tasks
Hands on practice on the work each person actually does, from admin and sales to operations and leadership.
04
Getting great answers
How to brief your business AI assistant clearly so the results are consistent, accurate and on brand.
05
Working with automations
What runs in the background, what lands in your queue for approval, and what to do when something looks off.
06
Spotting the next opportunity
How to recognise repetitive work worth improving, so ideas keep coming from inside the team.
How it runs
Small groups. Real tasks. Honest answers.
- On site or live online, in small groups so everyone gets hands on time.
- Role by role: leadership, admin, sales, operations and frontline teams each learn what matters to them.
- On your own work, using the tools and workflows we’ve set up for your business.
- Simple guides left behind, plus your AI use policy in plain English.
- AI champions: we help a few enthusiastic people become the go to support inside your team.
- Follow up sessions once people have lived with the tools for a few weeks.
Supporting the change
- 01
Involve people early
Your team helps shape what gets automated, so it’s done with them, not to them.
- 02
Explain what’s changing
Clear, honest communication from leadership, which we help you prepare.
- 03
Move at a sustainable pace
Rushed rollouts fail. We change things at a speed people can absorb.
- 04
Check confidence, not just usage
We look at how people feel as well as what they use, and adjust.
Questions
About training.
Is the training technical?
No. It’s built for everyday business people. If your team can use email and a spreadsheet, they can do this.
On site or online?
Either. We run sessions at your workplace or live online, in small groups so everyone gets hands on time and their questions answered.
What if some of my team are worried about their jobs?
That’s common and completely understandable. We address it directly and honestly, explain what’s changing and why, and show people how the tools take the tedious parts of their work away rather than the work itself.
Can you train a team that already has AI tools?
Yes. Training is built into every implementation, and we can also run it for teams that already have tools like ChatGPT, Claude or Copilot but aren’t getting much from them.
Start with a conversation
Give your team the confidence to use AI well.
A 30 minute conversation is enough to get a clear picture of where you stand and what a sensible first step looks like. You’ll leave with something useful whether or not we work together.
You’ll speak with Craig
Founder, XSIV AI · Gold Coast, Queensland