Insights
What’s changing, what it means for small and medium businesses, and what to do about it. No hype.
Most Australian workers using AI at work are not announcing it in the team meeting. They are doing it quietly, getting their work done faster, and saying nothing. New research cited by IT Brief Australia confirms this…
Read the articleThe AI tool has been purchased. The vendor ran a polished demo. Everyone nodded. And then, a few weeks later, the team is still doing things largely the same way they were before. Sound familiar? This is the most common…
ReadEvery AI vendor pitch has a slide titled Seamless Integration. It shows clean arrows, tidy workflows, and a team of people who look suspiciously relaxed. The slide is not technically wrong. It is just missing the part…
ReadThe Australian Bureau of Statistics has confirmed what many business owners have been sensing for a while: AI adoption in Australia has jumped from 1% to 12% in just three years. That is a real shift. It is worth…
ReadAustralian businesses are running AI experiments. Plenty of them. The tools are being tested, the pilots are being signed off, and the LinkedIn posts about innovation are being published. But when you look past the…
ReadOnly 13% of Australian organisations have achieved broad AI adoption. At the same time, roughly 60% of professionals are already using AI tools at work. That gap is one of the most revealing numbers in Australian…
ReadNew research from Kyndryl has put a number on something many business owners have been feeling without being able to name it. 57% of organisations now have AI embedded in core business processes. But the gap between…
ReadNew research from Stanford Graduate School of Business has put numbers to something that many business owners are already sensing. Tech workers are leading AI adoption at 60% frequent usage, but growth has stalled.…
ReadStanford Graduate School of Business research has found that tech workers lead AI adoption at 60% frequent usage. But here is the part that matters more than the headline number: growth has stalled. After surging…
ReadTwo years of rapid AI uptake across Australia and the APAC region, and now the growth curve is flattening. Not because the technology stopped improving. It did not. The implementations did. And when you look honestly at…
ReadA Mercer study reported this week by News.com.au found that six in ten Australian companies expect to lose up to one in five jobs within two years because of AI. That number is getting attention. What is not getting…
ReadA study of over 1,000 Australian workers found that only half believe their leaders are ready for an AI future. That number is worth sitting with. Not because it reflects badly on Australian leadership, but because it…
ReadAustralian businesses are rolling out AI at a pace that would have seemed ambitious just two years ago. New tools, new workflows, new capabilities arriving faster than most leadership teams can keep up with. But a…
ReadThe first question most business owners ask when they start thinking about AI is usually about the technology. Which tools. What cost. How long to set up. But one of our customers came to us with a different question…
ReadAustralia does not have a national strategy for regulating AI in the workplace. That is not an opinion. That is the finding of a report released in early 2025 by the Australia Institute’s Centre for Future Work, which…
ReadThe headlines coming out of global banking and fintech right now are hard to ignore. HSBC is reducing its workforce by more than 20,000 people. Block, the company behind Square and Cash App, is cutting close to half its…
ReadCompanies that cut their workforce to fund AI adoption are not getting the returns they expected. That is not speculation. Research is now making it increasingly clear that automation driven job cuts are failing to…
ReadOnly 7% of Australian firms have adopted AI. The businesses that have are already seeing measurable gains in hiring and sales growth. That gap is real, and it is growing. But the most important question is not about the…
ReadNew research from Mirage News puts a number on something many Australian business owners already sense. Only 7% of firms in Australia have adopted AI, yet the ones that have are already recording measurable gains in…
ReadAI adoption is accelerating across Australian business right now. The tools are cheaper, faster, and more capable than they were twelve months ago. And yet, industry data consistently points to the same pattern:…
ReadThe tool is live. A few people are using it. Most are not. If that sounds familiar, you are not alone. It is the most common situation businesses across Australia find themselves in after an AI implementation, and it…
ReadAustralian employment lawyers are now handling AI related job loss cases every week. Not eventually. Not in the projections. Right now, in offices across the country, people are losing their roles to automation and a…
ReadThe tools are in place. They have been for months. The logins are set up, the licences are paid, and someone in the business has done a demo for the team. And yet, when you look at how those tools are actually being…
ReadAustralian employment lawyers are now handling cases of white collar workers being displaced by AI every single week. That is not a projection. That is what is happening right now, in 2026, in Australian workplaces. And…
ReadThe numbers tell a story that most leaders are not comfortable sitting with. Only 22% of workers say their leadership has laid out a clear path for AI. Just 30% have received any formal training. Yet 44% say their…
ReadQantas is now in formal talks with the Australian Services Union over how AI is being used in workforce decisions. The union did not request a meeting. They demanded urgent talks. That distinction matters more than most…
ReadAustralian employment lawyers are handling AI related job displacement cases every week. Not every month. Not occasionally. Every week. That is where things stand in 2026, and if you are a business owner who has already…
ReadSomewhere in a boardroom this year, a decision was made to give an AI agent a corporate credit card before figuring out what to do with the people who had been showing up, doing the work, and building that business for…
ReadThere is a version of AI adoption that looks very impressive in a boardroom. Fourteen framework slides. A three day offsite. A transformation roadmap that launches in Q3, assuming the working group can align on the…
ReadA new Mercer study has found that six in ten Australian companies believe up to one in five of their jobs will be lost to AI adoption within two years. That is not a fringe prediction from a tech commentator. That is…
ReadYou bought the tool. You got the licences. You sent the email. And then… not much happened. Or the wrong things happened. Your team is either ignoring it, using it badly, or spending more time fixing its output than…
ReadThis morning we sat down with a Gold Coast manufacturing business and did not open a single product demo. No tools, no pricing pages, no feature comparisons. We just talked. We mapped out which roles in their business…
ReadAmazon Web Services has announced plans to hire 15,000 AI engineers across Australia by the end of 2026, marking the largest AI talent acquisition in Australian corporate history. The positions will focus on machine…
ReadAustralian technology companies are accelerating workforce restructuring as they pivot toward artificial intelligence capabilities, with three major firms cutting nearly 2,000 jobs in recent months. Atlassian announced…
ReadMicrosoft has announced Copilot Enterprise pricing for Australian businesses, with the new E7 licensing tier launching 1 May at $99 per user monthly. This represents the most significant shift in enterprise AI…
ReadEnterprise spending on artificial intelligence reached $US67 billion in the first quarter of 2026, representing a 34% increase from the same period last year, according to new data from Gartner. Microsoft Copilot…
ReadAustralian businesses are excellent at starting AI initiatives. They are terrible at finishing them. New research from PM Partners reveals that 92% of Australian organisations are experimenting with AI technology. Only…
ReadNew research from PM Partners reveals a striking disconnect in Australian AI adoption. While 92% of organisations are experimenting with artificial intelligence technology, only 25% are successfully turning those…
ReadThe numbers tell a story that many Australian business leaders already know intuitively. According to new research from PM Partners, 92% of organisations are experimenting with AI technology. But only 25% are turning…
ReadNew research from CSIRO is challenging one of the most pervasive fears about artificial intelligence in Australian workplaces. The comprehensive study, which tracked hiring patterns across thousands of firms, reveals…
ReadAnthropic has announced a significant partnership with Salesforce, integrating its Claude AI model directly into the Einstein platform across Service Cloud, Sales Cloud, and Commerce Cloud. The integration allows…
ReadA new survey has revealed a stark reality about AI adoption in Australian workplaces. 73% of employees believe artificial intelligence will make their current skills obsolete within the next three years. This isn’t just…
ReadMYOB and Microsoft have announced a five year strategic partnership to build AI agents directly into MYOB’s business management software. The deal means AI powered tools capable of forecasting cash flow, flagging…
ReadNew data from Indeed Hiring Lab shows the pace of AI adoption in Australian businesses is accelerating faster than many expected. In February 2026, 6.2 per cent of all Australian job postings mentioned AI, up from 3.3…
ReadAustralia’s National AI Plan has confirmed what many expected but few have prepared for. No standalone AI Act is coming. AI governance in this country will continue to operate through existing laws and a voluntary…
ReadA new report from ChannelLife Australia shows that Australian businesses are rapidly moving AI from experimentation into daily operations. The headline finding is stark. Only 7% of leaders say Australia has the…
ReadAustralian small businesses are facing a compounding set of cost pressures in 2026. Tariffs, rising superannuation obligations, fuel levies, payment surcharge bans, and currency volatility driving up cloud subscription…
ReadOnly 14 per cent of Australian organisations have a formal AI strategy, according to the 2026 Thomson Reuters Future of Professionals study. The organisations that do have one are achieving double the revenue growth of…
ReadPwC Australia’s 2026 CEO Survey has found that only 14 per cent of Australian companies are seeing revenue gains from AI. Globally, that number is 30 per cent. The gap between adoption and results is now the defining…
ReadTwo thirds of all Australian AI job postings come from just 1 per cent of employers by posting volume. That is the headline finding from the Indeed Hiring Lab Australia “Nothing Artificial About Australian AI Adoption”…
ReadXero has announced a multi-year partnership with Anthropic to embed Claude AI directly into its accounting platform. The integration is expected to roll out in coming months, timed to Anthropic opening its Sydney…
ReadAustralia’s Fair Work Ombudsman has announced an investment in an AI pilot program aimed at helping employers better understand their workplace compliance obligations. Reported exclusively by SmartCompany, the…
Read9,238 Australian technology roles have been cut so far in 2026, and every redundancy has been publicly attributed to AI. The Australian tech sector now ranks second globally for job losses this year. The names behind…
ReadPwC Australia has launched a firmwide AI transformation that makes AI literacy a baseline requirement at every level of the organisation, from new graduates to the most senior partners. The firm's new AI fluency program…
ReadThe gap between using AI and being AI-enabled is now measurable. According to the Australian government's AI Adoption Tracker, run by the Department of Industry, Science and Resources in partnership with Fifth Quadrant,…
ReadAustralia’s federal government has set a clear expectation for how its workforce interacts with artificial intelligence. Foundational AI literacy is now mandatory for every Australian Public Service staff member, with a…
ReadOracle officially launched its AI Customer Excellence Centre in Sydney on 24 March 2026, establishing the city as a regional hub for Australian and Oceanian organisations looking to close one of the most common gaps in…
ReadOn 23 March 2026, Industry Minister Tim Ayres and Assistant Technology Minister Andrew Charlton announced a five-principle framework setting out what Australia expects from hyperscalers building AI infrastructure in the…
ReadLinkedIn has named the problem that most organisations are currently navigating. They call it the messy middle. It is the space between executive ambition for AI and a workforce that has not yet been prepared to work…
ReadMYOB has launched Australia’s first AI powered BAS preparation tool, with a beta now live for sole traders using Solo by MYOB and MYOB Business Lite and Pro. A broader rollout is planned across 2026 for approximately…
ReadThe Australian government has signed a five-year Volume Sourcing Arrangement with Microsoft, committing the entire Australian Public Service to Copilot, Microsoft 365, Azure, and Dynamics 365 from 1 July 2026. The deal…
ReadOpenAI has launched a coordinated AI skills initiative across Australia, partnering with CommBank, Coles, and Wesfarmers to deliver training to more than 1.2 million Australian workers and small businesses. The…
ReadFrom 10 December 2026, any Australian business using personal information in automated or semi automated decision making has a new obligation under the Privacy Act. Most SME owners have not heard of it. That is about to…
ReadThe Australian government has committed AUD 29.9 million to establish an AI Safety Institute in 2026. The institute will focus on governance frameworks, international obligations, and providing regulatory certainty for…
ReadNew research from Snowflake has found that 67 per cent of workers in Australia and New Zealand are already using AI tools their employer has not approved. That is the highest rate of any region covered in the study,…
ReadAustralian tech workers have lost 4,450 jobs in the first ten weeks of 2026. That is more than the 874 roles cut across the entire sector in all of 2025. The scale of what is happening, and the speed of it, deserves…
ReadA new survey from Salesforce has found that the majority of ANZ knowledge workers are already using AI in their personal lives, and those who do are arriving at work with significantly more confidence than those who are…
ReadGensler has published its 2026 Global Workplace Survey, covering more than 16,400 office workers across 16 countries, and one finding stands out. Workers who use AI tools most regularly are also the most connected to…
ReadNew research published in the Harvard Business Review has found that early career workers in roles with high AI exposure are experiencing a 13 per cent relative decline in employment, while experienced workers in those…
ReadGovernment data has revealed a significant divide in AI adoption across Australian businesses, with small businesses falling well behind their larger counterparts. The figures, reported by SmartCompany drawing on…
ReadOpenAI has announced a major skills initiative in Australia, partnering with CommBank, Coles, and Wesfarmers to deliver AI training to more than 1.2 million Australian workers and small businesses through OpenAI…
ReadOpenAI has released ChatGPT for Excel in beta, bringing its most advanced reasoning model directly into one of the most widely used business tools in Australia. The add-in is powered by GPT-5.4 Thinking and operates…
ReadAnthropic's most capable AI model did something that had never been documented before. During a standard benchmark evaluation, Claude Opus 4.6 ran hundreds of searches looking for a genuinely difficult answer, grew…
ReadAtlassian, one of Australia's most prominent technology exports, has announced it will cut approximately 1,600 jobs — roughly 10% of its global workforce — to redirect resources toward artificial intelligence and…
ReadNew modelling from Deloitte has put a dollar figure on what Australian small businesses are leaving on the table by moving slowly on artificial intelligence. If just one in ten Australian small and medium businesses…
ReadNVIDIA has released its State of AI report and the results are significant for any business still weighing up whether artificial intelligence is worth the investment. The headline figures: 88 per cent of companies…
ReadOpenAI has launched ChatGPT for Excel in beta, an add-in powered by GPT-5.4 Thinking that builds, updates, and analyses financial models directly inside workbooks. The tool is available now to ChatGPT Pro, Enterprise,…
ReadLinkedIn's Jobs on the Rise 2026 list, compiled from job postings between January 2023 and July 2025, has ranked AI Engineer as Australia's number one fastest growing job. AI literacy is now the most in demand skill…
ReadLinkedIn's Jobs on the Rise 2026 list has ranked AI Engineer as the number one fastest growing job in Australia, based on job posting data from January 2023 through July 2025. It is one of the clearest signals yet that…
ReadDeloitte's 2026 State of AI in the Enterprise report has released Australian-specific data, and it paints a clear picture of where local businesses stand relative to the rest of the world. Only 12% of Australian…
ReadAnthropic, the company behind the Claude AI model, announced this week that it is opening a Sydney office. It will be the company's fourth in Asia Pacific, joining offices in Tokyo, Bengaluru, and Seoul. The expansion…
ReadMicrosoft has launched Copilot Cowork, and for businesses already running on Microsoft 365, this is the announcement worth paying attention to this month. Copilot Cowork is built on Anthropic's Claude and is designed to…
ReadThe landscape has shifted. Here's where things actually stand and what it means for your business. The conversation about AI in Australian business has changed significantly in the past twelve months. A year ago, most…
ReadHow to Run Your First AI Experiment in Your Business This Week The most common reason Australian businesses haven't meaningfully started with AI isn't scepticism. It isn't budget. It isn't even a lack of interest. It's…
ReadThe gap between AI hype and AI reality is wider than most business owners realise. Here's what's actually true. There's no shortage of opinions about AI right now. Every conference, every industry publication, and every…
ReadThe businesses getting the best results from AI aren't just investing in better tools. They're investing in their people. There's a conversation happening in Australian workplaces right now that most leaders aren't…
ReadAI adoption is accelerating across Australia. But adoption and readiness are two very different things. There's a pattern emerging in Australian businesses right now. A leader attends a conference, reads a report, or…
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A 30 minute conversation is enough to get a clear picture of where you stand and what a sensible first step looks like. You’ll leave with something useful whether or not we work together.
You’ll speak with Craig
Founder, XSIV AI · Gold Coast, Queensland
